.app-sidebar{width:300px;min-width:300px;height:100vh;position:sticky;top:0;display:flex;flex-direction:column;gap:16px;padding:18px;background:radial-gradient(circle at top left,rgba(255,122,0,.14),transparent 28%),linear-gradient(180deg,#fff,#f8fafc);border-right:1px solid rgba(15,23,42,.08);overflow-y:auto;box-sizing:border-box;z-index:50}.app-sidebar::-webkit-scrollbar{width:8px}.app-sidebar::-webkit-scrollbar-thumb{background:#94a3b859;border-radius:999px}.premium-card{background:#ffffffb8;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border:1px solid rgba(148,163,184,.16);box-shadow:0 10px 30px #0f172a0f,inset 0 1px #ffffffa6}.app-sidebar-top{display:flex;align-items:center;justify-content:space-between;gap:12px}.brand-block{display:flex;align-items:center;gap:12px;min-width:0}.brand-logo.image-logo{width:200px;border-radius:14px;overflow:hidden;background:#fff;border:1px solid rgba(148,163,184,.18);box-shadow:0 10px 24px #0f172a14;flex-shrink:0}.brand-logo.image-logo img{width:100%;height:100%;object-fit:cover;display:block}.brand-copy{display:flex;flex-direction:column;min-width:0}.brand-copy strong{font-size:18px;line-height:1.1;color:#0f172a;letter-spacing:-.02em}.brand-copy span{font-size:12px;color:#64748b;margin-top:2px}.sidebar-close-btn{width:38px;height:38px;border:1px solid rgba(148,163,184,.18);background:#ffffffdb;color:#334155;border-radius:12px;cursor:pointer;font-size:16px;transition:all .2s ease;flex-shrink:0}.sidebar-close-btn:hover{transform:translateY(-1px);box-shadow:0 8px 18px #0f172a14}.org-card{border-radius:18px;padding:16px;display:flex;flex-direction:column;gap:4px}.org-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:#94a3b8}.org-card strong{font-size:15px;color:#0f172a}.org-card small{font-size:12px;color:#64748b}.sidebar-search{border-radius:16px;padding:12px 14px;display:flex;align-items:center;gap:10px}.search-icon{width:18px;height:18px;color:#94a3b8;flex-shrink:0}.search-icon svg{width:100%;height:100%;display:block}.sidebar-search input{border:none;outline:none;background:transparent;width:100%;font-size:14px;color:#0f172a}.sidebar-search input::placeholder{color:#94a3b8}.sidebar-nav{display:flex;flex-direction:column;gap:14px;flex:1}.sidebar-group{border-radius:18px;overflow:hidden}.sidebar-group-header{width:100%;border:none;background:transparent;padding:14px 16px;display:flex;align-items:center;justify-content:space-between;cursor:pointer}.sidebar-group-title{font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.08em;color:#64748b}.chevron-icon{width:18px;height:18px;color:#94a3b8;transition:transform .25s ease}.chevron-icon.open{transform:rotate(90deg)}.sidebar-group-body{display:grid;transition:grid-template-rows .25s ease,opacity .25s ease}.sidebar-group-body.expanded{grid-template-rows:1fr;opacity:1}.sidebar-group-body.collapsed{grid-template-rows:0fr;opacity:.7}.sidebar-group-links{overflow:hidden;padding:0 10px 12px;display:flex;flex-direction:column;gap:8px}.sidebar-nav-item{display:flex;align-items:center;gap:12px;min-height:46px;padding:11px 12px;border-radius:14px;text-decoration:none;color:#334155;transition:background .2s ease,color .2s ease,transform .2s ease,box-shadow .2s ease}.sidebar-nav-item:hover{background:#f1f5f9e6;transform:translate(2px)}.sidebar-nav-item.active{background:linear-gradient(135deg,#ff7a00,#ff9e45);color:#fff;box-shadow:0 12px 24px #ff7a003d}.nav-icon{width:18px;height:18px;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}.nav-icon svg{width:18px;height:18px;display:block}.nav-label{font-size:14px;font-weight:600;line-height:1.2}.sidebar-footer-card{border-radius:18px;padding:16px;margin-top:auto}.sidebar-footer-card p{margin:0 0 6px;font-size:14px;font-weight:700;color:#0f172a}.sidebar-footer-card small{color:#64748b;line-height:1.5;display:block}@media(min-width:1025px){.sidebar-close-btn{display:none}}@media(max-width:1024px){.app-sidebar{position:fixed;left:0;top:0;transform:translate(-102%);transition:transform .28s ease;box-shadow:0 20px 50px #0f172a2e}.app-sidebar.open{transform:translate(0)}}@media(max-width:640px){.app-sidebar{width:86vw;min-width:86vw;padding:14px;gap:12px}.brand-copy strong{font-size:16px}.sidebar-group-header{padding:13px 14px}.sidebar-group-links{padding:0 8px 10px}.sidebar-nav-item{min-height:44px;padding:10px 11px}}.app-header{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:24px 28px;border-bottom:1px solid #ebeef3;background:#ffffffe0;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);position:sticky;top:0;z-index:50}.app-header-left{display:flex;align-items:center;gap:16px;min-width:0}.app-header-copy h1{margin:0;font-size:28px;line-height:1.1;font-weight:800;color:#1f2937}.app-header-copy p{margin:6px 0 0;font-size:14px;color:#6b7280}.app-header-right{display:flex;align-items:center;gap:12px}.header-status-card{display:flex;align-items:center;gap:12px;min-width:180px;padding:10px 14px;border:1px solid #ebeef3;border-radius:14px;background:#fff;box-shadow:0 8px 24px #0f172a0d}.header-status-card strong{display:block;font-size:13px;color:#111827}.header-status-card small{display:block;margin-top:2px;font-size:12px;color:#6b7280}.status-dot{width:10px;height:10px;border-radius:999px;background:#22c55e;box-shadow:0 0 0 4px #22c55e26}.app-header-menu-btn{display:none;width:44px;height:44px;padding:0;border:1px solid #e5e7eb;border-radius:12px;background:#fff;cursor:pointer;align-items:center;justify-content:center;flex-direction:column;gap:4px;transition:all .2s ease}.app-header-menu-btn span{display:block;width:18px;height:2px;border-radius:999px;background:#374151}.app-header-menu-btn:hover{background:#f9fafb;border-color:#d1d5db}@media(max-width:900px){.app-header{padding:18px 18px 16px;align-items:flex-start}.app-header-menu-btn{display:inline-flex;flex-shrink:0}.app-header-copy h1{font-size:22px}.app-header-copy p{font-size:13px}.header-status-card{display:none}}.app-footer{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 28px 24px;border-top:1px solid #ebeef3;color:#6b7280;background:transparent}.app-footer-left{display:flex;flex-direction:column;gap:4px}.app-footer-left strong{font-size:14px;color:#1f2937}.app-footer-left span,.app-footer-right span{font-size:13px}@media(max-width:768px){.app-footer{flex-direction:column;align-items:flex-start;padding:16px 18px 22px}}*{box-sizing:border-box}:root{--app-bg: #f5f7fb;--card-bg: #ffffff;--line: #e5e7eb;--text: #111827;--muted: #6b7280;--purple: #8e44ad;--purple-dark: #6d28d9;--orange: #f39c12}html,body,#root{min-height:100%}body{margin:0;font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:radial-gradient(circle at top right,rgba(243,156,18,.06),transparent 20%),radial-gradient(circle at left top,rgba(142,68,173,.08),transparent 28%),var(--app-bg);color:var(--text)}.dashboard-layout{min-height:100vh;display:flex}.dashboard-main-shell{flex:1;min-width:0;display:flex;flex-direction:column}.dashboard-content{flex:1;padding:24px 28px 32px}.sidebar-overlay{position:fixed;inset:0;border:none;background:#0f172a6b;z-index:1000;cursor:pointer}@media(max-width:900px){.dashboard-content{padding:18px}}.login-page{min-height:100vh;display:grid;place-items:center;padding:24px;background:linear-gradient(180deg,#f5f7fb,#eef2f7);font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}.login-card{width:100%;max-width:420px;background:#fff;border:1px solid #e6eaf0;border-radius:20px;box-shadow:0 20px 60px #0f172a14;padding:32px}.login-brand{font-size:14px;font-weight:800;letter-spacing:.16em;color:#ff7a00;margin-bottom:12px;text-transform:uppercase}.login-title{margin:0;font-size:30px;line-height:1.15;color:#111827}.login-subtitle{margin:10px 0 24px;color:#6b7280;font-size:15px;line-height:1.5}.login-form{display:grid;gap:16px}.login-label{display:grid;gap:8px;font-size:14px;font-weight:600;color:#374151}.login-input{width:100%;border:1px solid #dbe1e8;border-radius:12px;padding:13px 14px;font-size:15px;color:#111827;background:#fff;outline:none;transition:border-color .2s ease,box-shadow .2s ease;box-sizing:border-box}.login-input:focus{border-color:#ff7a00;box-shadow:0 0 0 4px #ff7a001f}.login-error{border:1px solid #fecaca;background:#fef2f2;color:#b91c1c;border-radius:12px;padding:12px 14px;font-size:14px}.login-button{border:0;border-radius:12px;padding:14px 16px;background:#ff7a00;color:#fff;font-size:15px;font-weight:700;cursor:pointer;transition:transform .15s ease,opacity .15s ease}.login-button:hover{transform:translateY(-1px)}.login-button:disabled{opacity:.65;cursor:not-allowed;transform:none}.transcript-container{display:flex;flex-direction:column;gap:12px;padding:10px;max-height:400px;overflow-y:auto;background:#f3e8ff}.transcript-message{display:flex}.transcript-message.assistant{justify-content:flex-start}.transcript-message.user{justify-content:flex-end}.transcript-bubble{max-width:70%;padding:10px 14px;border-radius:10px;background:#f4f4f4}.transcript-message.user .transcript-bubble{background:#7249c3;color:#fff}.transcript-role{font-size:12px;font-weight:700;display:block;margin-bottom:4px}.transcript-empty{color:#777}.date-filter{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.date-filter__select-wrap{display:flex;align-items:center}.date-filter__select{height:40px;min-width:180px;padding:0 14px;border:1px solid #d7deea;border-radius:10px;background:#fff;color:#1f2937;font-size:14px;font-weight:500;outline:none;cursor:pointer}.date-filter__select:focus{border-color:#7c3aed;box-shadow:0 0 0 3px #7c3aed1f}.date-filter__select:disabled{opacity:.65;cursor:not-allowed}.date-filter__custom-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.date-filter__input{height:40px;padding:0 12px;border:1px solid #d7deea;border-radius:10px;background:#fff;color:#1f2937;font-size:14px;outline:none}.date-filter__input:focus{border-color:#7c3aed;box-shadow:0 0 0 3px #7c3aed1f}.date-filter__input:disabled{opacity:.65;cursor:not-allowed}@media(max-width:640px){.date-filter,.date-filter__select-wrap{width:100%}.date-filter__select{width:100%;min-width:0}.date-filter__custom-row{width:100%;flex-direction:column;align-items:stretch}.date-filter__input{width:100%}}:root{--brand-primary: #8E44AD;--brand-accent: #F39C12;--bg-light: #f5f7fb;--bg-white: #ffffff;--border-light: #e5e7eb;--text-dark: #1f2937;--text-muted: #6b7280;--success: #16a34a;--danger: #dc2626;--warning-bg: #fff7ed;--warning-border: #fed7aa}*{box-sizing:border-box;margin:0;padding:0;font-family:Inter,system-ui,sans-serif}body{background:var(--bg-light);color:var(--text-dark)}.layout{display:flex;height:100vh}.sidebar{width:260px;background:var(--bg-white);border-right:1px solid var(--border-light);padding:24px 20px;display:flex;flex-direction:column}.logo{font-size:22px;font-weight:700;color:var(--brand-primary);margin-bottom:30px}.org{font-size:14px;color:var(--text-muted);margin-bottom:20px}.search input{width:100%;padding:9px 12px;border:1px solid var(--border-light);border-radius:6px;margin-bottom:20px;outline:none}.search input:focus{border-color:var(--brand-primary)}.nav-item{padding:10px 12px;border-radius:6px;margin-bottom:6px;cursor:pointer;font-size:14px;color:var(--text-muted);transition:all .2s ease}.main{flex:1;padding:32px;overflow-y:auto}.header h1{font-size:26px;margin-bottom:6px;color:var(--brand-primary)}.header p{color:var(--text-muted);font-size:14px}.demo-banner{background:var(--warning-bg);border:1px solid var(--warning-border);padding:12px 14px;border-radius:6px;margin:20px 0;font-size:13px;color:#92400e}.filters{margin-bottom:18px}.filter-btn{background:var(--brand-primary);border:none;padding:9px 16px;border-radius:6px;color:#fff;cursor:pointer;font-size:14px;transition:.2s ease}.filter-btn:hover{opacity:.9}.filter-btn span{background:var(--brand-accent);color:#fff;padding:3px 8px;border-radius:14px;margin-left:8px;font-size:12px;font-weight:500}.table-wrapper{background:var(--bg-white);border:1px solid var(--border-light);border-radius:8px;overflow:hidden}table{width:100%;border-collapse:collapse}thead{background:#f3f4f6;font-size:12px;color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px}th,td{padding:14px 16px;text-align:left;border-bottom:1px solid var(--border-light);font-size:14px}tbody tr:hover{background:#f9fafb}.call-id{font-family:monospace;color:var(--text-dark)}.badge{padding:5px 12px;border-radius:14px;font-size:12px;font-weight:500;display:inline-block}.outbound{background:#ede9fe;color:#6d28d9}.voicemail{background:#fff7ed;color:#ea580c}.failed{background:#fee2e2;color:var(--danger)}.ended{background:#dcfce7;color:var(--success)}.fail{background:#fee2e2;color:var(--danger)}.main::-webkit-scrollbar{width:8px}.main::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:4px}.modalOverlay{position:fixed;top:0;left:0;width:100%;height:100%;background:#0000008c;display:flex;justify-content:center;align-items:center;z-index:999}.modalBox{background:#fff;width:700px;max-height:80vh;overflow-y:auto;border-radius:8px;padding:20px}.modalHeader{display:flex;justify-content:space-between;align-items:center}.modalSection{margin-top:20px}.transcriptBox{background:#f5f5f5;padding:10px;white-space:pre-wrap;border-radius:4px}.sidebar a{text-decoration:none;color:inherit}.sidebar nav{display:flex;flex-direction:column;gap:6px;margin-top:10px}.nav-item{display:block;padding:10px 12px;border-radius:6px;font-size:14px;color:var(--text-muted);cursor:pointer;transition:all .2s ease;text-decoration:none}.nav-item:hover{background:#fff7ed;color:var(--brand-accent)}.nav-item.active{background:#f3e8ff;color:var(--brand-primary);font-weight:600}.nav-item:focus{outline:none;background:#f3e8ff}.menu-btn{display:none;font-size:20px;background:none;border:none;cursor:pointer}.sidebar{width:260px;background:#fff;border-right:1px solid #e5e7eb;transition:transform .3s ease}@media(max-width:900px){.menu-btn{display:block;margin-bottom:10px}.sidebar{position:fixed;left:0;top:0;height:100%;transform:translate(-100%);z-index:1000}.sidebar.open{transform:translate(0)}.main{padding:20px}}.table-wrapper{overflow-x:auto}@media(max-width:768px){.chatLayout{flex-direction:column}.chatSessions{width:100%;height:200px;border-right:none;border-bottom:1px solid #e5e7eb}}.sidebar-overlay{position:fixed;top:0;left:0;width:100%;height:100%;background:#00000059;z-index:999}.sidebar-close{display:none;background:none;border:none;font-size:22px;cursor:pointer}@media(max-width:900px){.sidebar{position:fixed;left:0;top:0;height:100%;transform:translate(-100%);transition:transform .3s ease;z-index:1000}.sidebar.open{transform:translate(0)}.sidebar-close{display:block}}.layout{display:flex;min-height:100vh}.sidebar{width:260px;background:#fff;border-right:1px solid #e5e7eb;padding:24px 20px;transition:transform .3s ease}.logo{font-size:22px;font-weight:700;color:#8e44ad}.sidebar-header{display:flex;justify-content:space-between;align-items:center}.sidebar-close{display:none;border:none;background:none;font-size:22px;cursor:pointer}.sidebar nav{margin-top:20px;display:flex;flex-direction:column;gap:6px}.nav-item{padding:10px 12px;border-radius:6px;text-decoration:none;color:#6b7280;font-size:14px;transition:.2s}.nav-item:hover{background:#fff7ed;color:#f39c12}.nav-item.active{background:#f3e8ff;color:#8e44ad;font-weight:600}.main{flex:1;padding:32px}.hamburger{display:none;font-size:22px;border:none;background:none;cursor:pointer}@media(max-width:900px){.hamburger{display:block;margin-bottom:10px}.sidebar{position:fixed;top:0;left:0;height:100%;transform:translate(-100%);z-index:1001}.sidebar.open{transform:translate(0)}.sidebar-close{display:block}.main{padding:20px}}.sidebar-overlay{position:fixed;top:0;left:0;width:100%;height:100%;background:#00000059;z-index:1000}.chat-lead-header h1{margin:0;font-size:28px;font-weight:700;color:#1f2937}.chat-lead-header p{margin:6px 0 0;color:#6b7280;font-size:14px}.chat-lead-card{background:#fff;border:1px solid #e5e7eb;border-radius:16px;box-shadow:0 10px 30px #0f172a0f;overflow:hidden}.chat-lead-table{width:100%;min-width:980px;border-collapse:collapse}.chat-lead-table thead th{position:sticky;top:0;background:#f8fafc;color:#374151;font-size:13px;font-weight:700;text-align:left;padding:14px 16px;border-bottom:1px solid #e5e7eb;white-space:nowrap;z-index:1}.chat-lead-table tbody td{padding:14px 16px;font-size:14px;color:#111827;border-bottom:1px solid #f1f5f9;vertical-align:top}.chat-lead-table tbody tr:hover{background:#fcfcfd}.chat-lead-state{padding:28px 20px;text-align:center;color:#6b7280;font-size:14px}@media(max-width:768px){.chat-lead-header h1{font-size:22px}.chat-lead-card{border-radius:12px}.chat-lead-table thead th,.chat-lead-table tbody td{padding:12px 14px;font-size:13px}}.call-logs-header-row{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;flex-wrap:wrap}.call-logs-filter-bar{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.call-logs-inline-error{padding:10px 12px;border:1px solid #f3c7c7;border-radius:10px;background:#fff4f4;color:#b42318;font-size:14px;font-weight:500}.call-logs-error-box{padding:14px 16px;border:1px solid #f3c7c7;border-radius:12px;background:#fff4f4;color:#b42318}.chatLayout{display:flex;height:80vh;background:#fff;border:1px solid #e5e7eb;border-radius:10px;overflow:hidden;box-shadow:0 2px 8px #0000000d}.chatSessions{width:320px;min-width:280px;border-right:1px solid #e5e7eb;overflow-y:auto;background:#fafafa}.chatTitle{padding:18px 20px;font-size:16px;font-weight:600;border-bottom:1px solid #eee}.sessionItem{padding:14px 18px;border-bottom:1px solid #f1f1f1;cursor:pointer;transition:all .15s ease}.sessionItem:hover{background:#f5f5f5}.sessionItem.active{background:#f3e8ff;border-left:3px solid #8E44AD}.sessionName{font-weight:600;font-size:14px;margin-bottom:2px}.sessionPhone{font-size:12px;color:#6b7280}.chatWindow{flex:1;padding:24px;overflow-y:auto;background:#fff;display:flex;flex-direction:column}.emptyChat{color:#9ca3af;text-align:center;margin-top:100px;font-size:14px}.chatRow{margin-bottom:14px;display:flex;width:100%}.chatRow.user{justify-content:flex-end}.chatRow.bot{justify-content:flex-start}.chatBubble{max-width:65%;padding:12px 16px;border-radius:10px;background:#f1f5f9;box-shadow:0 1px 3px #0000000d;word-break:break-word}.chatRow.user .chatBubble{background:#dcf8c6}.chatMeta{font-size:11px;color:#6b7280;margin-bottom:6px;display:flex;justify-content:space-between;gap:12px}.chatRole{font-weight:600;color:#374151}.chatTime{opacity:.8}.chatText{font-size:14px;line-height:1.55;color:#111827}.chatText p{margin-bottom:8px}.chatText ul{padding-left:18px;margin-bottom:8px}.chatText li{margin-bottom:4px}.chatText a{color:#2563eb;text-decoration:none;font-weight:500}.chatText a:hover{text-decoration:underline}.chatText pre{background:#f3f4f6;padding:10px;border-radius:6px;overflow-x:auto;font-size:13px}.chatSessions::-webkit-scrollbar,.chatWindow::-webkit-scrollbar{width:8px}.chatSessions::-webkit-scrollbar-thumb,.chatWindow::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:4px}.chatSessions::-webkit-scrollbar-thumb:hover,.chatWindow::-webkit-scrollbar-thumb:hover{background:#9ca3af}@media(max-width:900px){.chatLayout{flex-direction:column}.chatSessions{width:100%;height:220px;border-right:none;border-bottom:1px solid #e5e7eb}.chatBubble{max-width:90%}}.chatRow.bot .chatBubble{max-width:75%}.chatRow.user .chatBubble{max-width:60%}.chatText{line-height:1.55;word-break:break-word}.chatText strong{font-weight:600}.chatText ul{padding-left:20px;margin-top:6px}.chatText li{margin-bottom:6px}.chatText br{line-height:1.8}.chatLayout{height:calc(100vh - 220px)}.table-pagination{display:flex;align-items:center;justify-content:center;gap:10px;padding:10px;border-top:1px solid #e5e7eb}.table-pagination button{border:1px solid #d1d5db;background:#fff;padding:6px 12px;border-radius:6px;cursor:pointer}.table-pagination button:hover:not(:disabled){background:#f3f4f6}.table-pagination span{font-size:13px;color:#6b7280}.chat-logs-filters{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.chat-logs-inline-error{padding:10px 12px;border:1px solid #f3c7c7;border-radius:10px;background:#fff4f4;color:#b42318;font-size:14px;font-weight:500}.chat-logs-error-box{margin:12px 0;padding:14px 16px;border:1px solid #f3c7c7;border-radius:12px;background:#fff4f4;color:#b42318}.chat-lead-page{display:flex;flex-direction:column;gap:20px}.chat-lead-header h1{margin:0;font-size:26px;font-weight:700;color:#111827}.chat-lead-header p{margin-top:6px;font-size:14px;color:#6b7280}.chat-lead-card{background:#fff;border-radius:14px;border:1px solid #e5e7eb;box-shadow:0 6px 18px #0000000d;overflow:hidden}.chat-lead-table-wrap{width:100%;overflow-x:auto}.chat-lead-table{width:100%;min-width:900px;border-collapse:collapse}.chat-lead-table thead th{background:#f9fafb;font-size:13px;font-weight:600;text-align:left;padding:14px 16px;border-bottom:1px solid #e5e7eb;color:#374151;white-space:nowrap}.chat-lead-table tbody td{padding:14px 16px;font-size:14px;border-bottom:1px solid #f1f5f9;color:#111827}.chat-lead-table tbody tr:hover{background:#f9fafb}.chat-lead-state{padding:30px;text-align:center;color:#6b7280;font-size:14px}.chat-lead-error{color:#b91c1c}.status-badge{display:inline-block;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:600}.status-qualified{background:#dcfce7;color:#166534}.status-pending{background:#fef9c3;color:#92400e}.status-rejected{background:#fee2e2;color:#991b1b}@media(max-width:768px){.chat-lead-header h1{font-size:22px}.chat-lead-table thead th,.chat-lead-table tbody td{padding:12px 14px;font-size:13px}.chat-lead-card{border-radius:12px}}.chat-lead-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap}.chat-lead-filter-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:16px}.chat-lead-inline-error{padding:10px 12px;border:1px solid #f3c7c7;border-radius:10px;background:#fff4f4;color:#b42318;font-size:14px}.call-lead-page{display:flex;flex-direction:column;gap:20px}.call-lead-header h1{margin:0;font-size:26px;font-weight:700;color:#111827}.call-lead-header p{margin-top:6px;font-size:14px;color:#6b7280}.call-lead-card{background:#fff;border-radius:14px;border:1px solid #e5e7eb;box-shadow:0 6px 18px #0000000d;overflow:hidden}.call-lead-table-wrap{width:100%;overflow-x:auto}.call-lead-table{width:100%;min-width:900px;border-collapse:collapse}.call-lead-table thead th{background:#f9fafb;font-size:13px;font-weight:600;text-align:left;padding:14px 16px;border-bottom:1px solid #e5e7eb;color:#374151;white-space:nowrap}.call-lead-table tbody td{padding:14px 16px;font-size:14px;border-bottom:1px solid #f1f5f9;color:#111827}.call-lead-table tbody tr:hover{background:#f9fafb}.call-lead-state{padding:30px;text-align:center;color:#6b7280;font-size:14px}.call-lead-error{color:#b91c1c}@media(max-width:768px){.call-lead-header h1{font-size:22px}.call-lead-table thead th,.call-lead-table tbody td{padding:12px 14px;font-size:13px}.call-lead-card{border-radius:12px}}.call-lead-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap}.lead-export-btn{border:none;border-radius:10px;padding:10px 14px;background:#7c3aed;color:#fff;font-size:14px;font-weight:600;cursor:pointer;transition:background .2s ease,opacity .2s ease}.lead-export-btn:hover{background:#6d28d9}.lead-export-btn:disabled{opacity:.55;cursor:not-allowed}.table-pagination{display:flex;align-items:center;justify-content:flex-end;gap:12px;padding:16px 20px;border-top:1px solid #e5e7eb;background:#fff}.table-pagination button{border:1px solid #d1d5db;background:#fff;color:#111827;padding:8px 12px;border-radius:8px;font-size:14px;cursor:pointer}.table-pagination button:hover:not(:disabled){background:#f9fafb}.table-pagination button:disabled{opacity:.5;cursor:not-allowed}.table-pagination span{font-size:14px;color:#4b5563}.call-lead-filter-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:16px}.call-lead-inline-error{padding:10px 12px;border:1px solid #f3c7c7;border-radius:10px;background:#fff4f4;color:#b42318;font-size:14px;font-weight:500}:root{--metrics-bg: #f4f7fb;--metrics-surface: #ffffff;--metrics-surface-soft: #f8fbff;--metrics-surface-alt: #f1f5f9;--metrics-border: #e2e8f0;--metrics-border-strong: #cbd5e1;--metrics-text: #0f172a;--metrics-text-soft: #334155;--metrics-text-muted: #64748b;--metrics-purple: #7249c3;--metrics-purple-soft: rgba(114, 73, 195, .12);--metrics-orange: #ff7a00;--metrics-orange-soft: rgba(255, 122, 0, .12);--metrics-blue: #2563eb;--metrics-blue-soft: rgba(37, 99, 235, .12);--metrics-green: #10b981;--metrics-green-soft: rgba(16, 185, 129, .12);--metrics-red: #ef4444;--metrics-red-soft: rgba(239, 68, 68, .12);--metrics-shadow: 0 12px 30px rgba(15, 23, 42, .08);--metrics-radius-lg: 20px;--metrics-radius-md: 16px;--metrics-radius-sm: 12px}.metrics-page{min-height:100%;background:radial-gradient(circle at top left,rgba(114,73,195,.06),transparent 28%),radial-gradient(circle at top right,rgba(255,122,0,.05),transparent 22%),linear-gradient(180deg,#f8fbff,#f3f7fc);color:var(--metrics-text);padding:28px;border-radius:24px}.metrics-topbar{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;flex-wrap:wrap;margin-bottom:8px}.metrics-topbar h1{margin:0;font-size:32px;font-weight:700;letter-spacing:-.02em;color:var(--metrics-text)}.metrics-topbar p{margin:6px 0 0;font-size:14px;color:var(--metrics-text-muted)}.metrics-topbar-controls{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.metrics-filter-chip{min-height:42px;display:inline-flex;align-items:center;gap:8px;padding:0 14px;border-radius:12px;background:#ffffffe6;border:1px solid var(--metrics-border);color:var(--metrics-text-soft);font-size:14px;box-shadow:0 4px 14px #0f172a0a}.metrics-filter-chip strong{color:var(--metrics-text);font-weight:600}.metrics-sync-row{font-size:13px;color:var(--metrics-text-muted);margin-bottom:18px}.metrics-btn{min-height:42px;border-radius:12px;padding:0 16px;font-size:14px;font-weight:600;border:1px solid transparent;cursor:pointer;transition:.2s ease}.metrics-btn-primary{background:linear-gradient(135deg,var(--metrics-purple),#8b5cf6);color:#fff;box-shadow:0 10px 20px #7249c32e}.metrics-btn-primary:hover{transform:translateY(-1px);box-shadow:0 14px 22px #7249c338}.metrics-btn-secondary{background:#fff;color:var(--metrics-text);border-color:var(--metrics-border)}.metrics-btn-secondary:hover{background:#f8fafc}.metrics-stat-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:16px;margin-bottom:20px}.metrics-stat-card{position:relative;overflow:hidden;background:var(--metrics-surface);border:1px solid var(--metrics-border);border-radius:var(--metrics-radius-lg);padding:18px 18px 16px;box-shadow:var(--metrics-shadow);min-height:132px}.metrics-stat-card:before{content:"";position:absolute;inset:0 auto auto 0;width:100%;height:4px;opacity:1}.metrics-tone-default:before{background:linear-gradient(90deg,#cbd5e1,transparent)}.metrics-tone-green:before{background:linear-gradient(90deg,var(--metrics-green),transparent)}.metrics-tone-amber:before{background:linear-gradient(90deg,var(--metrics-orange),transparent)}.metrics-tone-purple:before{background:linear-gradient(90deg,var(--metrics-purple),transparent)}.metrics-tone-blue:before{background:linear-gradient(90deg,var(--metrics-blue),transparent)}.metrics-stat-label{font-size:14px;font-weight:600;color:var(--metrics-text-soft);margin-bottom:12px}.metrics-stat-value{font-size:38px;line-height:1;font-weight:700;letter-spacing:-.03em;color:var(--metrics-text);margin-bottom:10px}.metrics-stat-subtext{font-size:13px;color:var(--metrics-text-muted)}.metrics-panel{background:var(--metrics-surface);border:1px solid var(--metrics-border);border-radius:var(--metrics-radius-lg);box-shadow:var(--metrics-shadow);overflow:hidden}.metrics-panel-header{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:18px 20px 14px;border-bottom:1px solid var(--metrics-border)}.metrics-panel-header h3{margin:0;font-size:18px;font-weight:700;color:var(--metrics-text)}.metrics-panel-meta{font-size:12px;color:var(--metrics-text-muted)}.metrics-panel-footer{padding:14px 20px 18px;font-size:12px;color:var(--metrics-text-muted);border-top:1px solid var(--metrics-border)}.metrics-summary-grid{display:grid;grid-template-columns:1.1fr 1fr 1fr;gap:16px;margin-bottom:20px}.metrics-summary-list{padding:10px 12px 12px}.metrics-summary-row{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:12px 8px;border-bottom:1px solid #edf2f7}.metrics-summary-row:last-child{border-bottom:0}.metrics-summary-left,.metrics-summary-right{display:flex;align-items:center;gap:10px}.metrics-summary-right{flex-direction:column;align-items:flex-end;gap:3px}.metrics-summary-label{font-size:14px;color:var(--metrics-text-soft);word-break:break-word}.metrics-summary-right strong{color:var(--metrics-text);font-size:14px}.metrics-summary-right span{color:var(--metrics-text-muted);font-size:12px;text-align:right}.metrics-dot{width:10px;height:10px;border-radius:999px;display:inline-block;flex:0 0 10px}.metrics-dot-default{background:#94a3b8}.metrics-dot-purple{background:var(--metrics-purple)}.metrics-dot-blue{background:var(--metrics-blue)}.metrics-dot-amber{background:var(--metrics-orange)}.metrics-dot-green{background:var(--metrics-green)}.metrics-dot-red{background:var(--metrics-red)}.metrics-analysis-grid{display:grid;grid-template-columns:1.2fr .8fr;gap:16px;margin-bottom:20px}.metrics-assistant-fullrow{width:100%;margin-bottom:20px}.metrics-table-wrap{width:100%;overflow-x:auto}.metrics-table{width:100%;min-width:640px;border-collapse:collapse}.metrics-table thead th{background:#f8fafc;color:var(--metrics-text-muted);font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;text-align:left;padding:14px 16px;border-bottom:1px solid var(--metrics-border);white-space:nowrap}.metrics-table tbody td{padding:14px 16px;font-size:14px;color:var(--metrics-text-soft);border-bottom:1px solid #edf2f7;vertical-align:middle;background:#fff}.metrics-table tbody tr:hover,.metrics-table tbody tr:hover td{background:#fafcff}.metrics-table-compact{min-width:100%}.metrics-table-compact thead th,.metrics-table-compact tbody td{white-space:nowrap}.metrics-table-compact tbody td:nth-child(1){width:72px}.metrics-table-compact tbody td:nth-child(3){width:120px}.metrics-assistant-cell{display:flex;align-items:center;gap:10px;min-width:180px}.metrics-pill{display:inline-flex;align-items:center;justify-content:center;min-height:28px;padding:0 10px;border-radius:999px;font-size:12px;font-weight:700}.metrics-pill-success{background:var(--metrics-green-soft);color:#047857}.metrics-pill-warning{background:var(--metrics-orange-soft);color:#c2410c}.metrics-pill-danger{background:var(--metrics-red-soft);color:#b91c1c}.metrics-eval-stack{display:grid;gap:12px;padding:18px 20px 10px}.metrics-eval-card{display:flex;align-items:center;gap:12px;padding:14px;border:1px solid var(--metrics-border);border-radius:14px;background:#fff}.metrics-eval-card-success{background:linear-gradient(180deg,#fff,#f0fdf4)}.metrics-eval-card-danger{background:linear-gradient(180deg,#fff,#fef2f2)}.metrics-eval-card-info{background:linear-gradient(180deg,#fff,#eff6ff)}.metrics-eval-label{font-size:13px;color:var(--metrics-text-muted);margin-bottom:4px}.metrics-eval-value{font-size:24px;font-weight:700;color:var(--metrics-text)}.metrics-mini-stat-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:10px 20px 16px}.metrics-mini-stat{padding:14px;border-radius:14px;border:1px solid var(--metrics-border);background:var(--metrics-surface-soft)}.metrics-mini-stat span{display:block;font-size:12px;color:var(--metrics-text-muted);margin-bottom:8px}.metrics-mini-stat strong{font-size:18px;color:var(--metrics-text)}.metrics-note-box{margin:0 20px 20px;border-radius:14px;padding:14px 16px;background:#2563eb14;border:1px solid rgba(37,99,235,.14);color:#1d4ed8;font-size:13px;line-height:1.6}.metrics-insights-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;padding:18px 20px 20px}.metrics-insight-card{border:1px solid var(--metrics-border);background:#fff;border-radius:16px;padding:18px 18px 16px}.metrics-insight-card h4{margin:0 0 12px;font-size:16px;color:var(--metrics-text)}.metrics-insight-card ul{margin:0;padding-left:18px;color:var(--metrics-text-soft)}.metrics-insight-card li{margin-bottom:10px;line-height:1.55}.metrics-table-wrap::-webkit-scrollbar{height:8px}.metrics-table-wrap::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:999px}@media(max-width:1440px){.metrics-stat-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.metrics-analysis-grid{grid-template-columns:1fr}}@media(max-width:1080px){.metrics-summary-grid,.metrics-insights-grid{grid-template-columns:1fr}}@media(max-width:768px){.metrics-page{padding:18px;border-radius:18px}.metrics-topbar h1{font-size:26px}.metrics-stat-grid{grid-template-columns:1fr}.metrics-stat-value{font-size:30px}.metrics-mini-stat-grid{grid-template-columns:1fr}.metrics-panel-header{padding:16px 16px 12px}.metrics-topbar-controls{width:100%}.metrics-filter-chip,.metrics-btn{width:100%;justify-content:center}}.metrics-date-filter-group{display:flex;flex-wrap:wrap;gap:10px;align-items:center}.metrics-date-dropdown-wrap{display:flex;align-items:center}.metrics-date-select{height:40px;min-width:170px;padding:0 14px;border:1px solid #d7deea;border-radius:10px;background:#fff;color:#1f2937;font-size:14px;font-weight:500;outline:none;cursor:pointer}.metrics-date-select:focus{border-color:#7c3aed;box-shadow:0 0 0 3px #7c3aed1f}.metrics-custom-date-row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.metrics-date-input{height:40px;padding:0 12px;border:1px solid #d7deea;border-radius:10px;background:#fff;color:#1f2937;font-size:14px;outline:none}.metrics-date-input:focus{border-color:#7c3aed;box-shadow:0 0 0 3px #7c3aed1f}.dashboard-logout-btn{border:1px solid #e5e7eb;background:#fff;color:#111827;border-radius:10px;padding:10px 14px;font-size:14px;font-weight:700;cursor:pointer;transition:all .2s ease}.dashboard-logout-btn:hover{border-color:#ff7a00;color:#ff7a00}:root{--chat-metrics-bg: #f4f7fb;--chat-metrics-surface: #ffffff;--chat-metrics-surface-soft: #f8fbff;--chat-metrics-surface-alt: #f1f5f9;--chat-metrics-border: #e2e8f0;--chat-metrics-border-strong: #cbd5e1;--chat-metrics-text: #0f172a;--chat-metrics-text-soft: #334155;--chat-metrics-text-muted: #64748b;--chat-metrics-purple: #7249c3;--chat-metrics-purple-soft: rgba(114, 73, 195, .12);--chat-metrics-orange: #ff7a00;--chat-metrics-orange-soft: rgba(255, 122, 0, .12);--chat-metrics-blue: #2563eb;--chat-metrics-blue-soft: rgba(37, 99, 235, .12);--chat-metrics-green: #10b981;--chat-metrics-green-soft: rgba(16, 185, 129, .12);--chat-metrics-red: #ef4444;--chat-metrics-red-soft: rgba(239, 68, 68, .12);--chat-metrics-shadow: 0 12px 30px rgba(15, 23, 42, .08);--chat-metrics-radius-lg: 20px;--chat-metrics-radius-md: 16px;--chat-metrics-radius-sm: 12px}.chat-metrics-page{min-height:100%;background:radial-gradient(circle at top left,rgba(114,73,195,.06),transparent 28%),radial-gradient(circle at top right,rgba(255,122,0,.05),transparent 22%),linear-gradient(180deg,#f8fbff,#f3f7fc);color:var(--chat-metrics-text);padding:28px;border-radius:24px}.metrics-topbar{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;flex-wrap:wrap;margin-bottom:18px}.metrics-topbar h2{margin:0;font-size:32px;font-weight:700;letter-spacing:-.02em;color:var(--chat-metrics-text)}.metrics-topbar p{margin:6px 0 0;font-size:14px;color:var(--chat-metrics-text-muted)}.chat-refresh-btn{min-height:42px;border-radius:12px;padding:0 16px;font-size:14px;font-weight:600;border:1px solid transparent;cursor:pointer;transition:.2s ease;background:linear-gradient(135deg,var(--chat-metrics-purple),#8b5cf6);color:#fff;box-shadow:0 10px 20px #7249c32e}.chat-refresh-btn:hover{transform:translateY(-1px);box-shadow:0 14px 22px #7249c338}.chat-refresh-btn:active{transform:translateY(0)}.chat-refresh-btn:disabled{opacity:.7;cursor:not-allowed;transform:none;box-shadow:0 10px 20px #7249c31f}.chat-stats-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:16px;margin-bottom:20px}.chat-stat-card{position:relative;overflow:hidden;background:var(--chat-metrics-surface);border:1px solid var(--chat-metrics-border);border-radius:var(--chat-metrics-radius-lg);padding:18px 18px 16px;box-shadow:var(--chat-metrics-shadow);min-height:132px;transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease}.chat-stat-card:before{content:"";position:absolute;inset:0 auto auto 0;width:100%;height:4px;background:linear-gradient(90deg,var(--chat-metrics-purple),transparent)}.chat-stat-card:hover{transform:translateY(-2px);box-shadow:0 16px 32px #0f172a1c;border-color:var(--chat-metrics-border-strong)}.chat-stat-label{font-size:14px;font-weight:600;color:var(--chat-metrics-text-soft);margin-bottom:12px}.chat-stat-value{font-size:38px;line-height:1;font-weight:700;letter-spacing:-.03em;color:var(--chat-metrics-text);margin-bottom:10px}.chat-stat-sub{font-size:13px;color:var(--chat-metrics-text-muted);line-height:1.45}.chat-panel,.chat-metrics-section{background:var(--chat-metrics-surface);border:1px solid var(--chat-metrics-border);border-radius:var(--chat-metrics-radius-lg);box-shadow:var(--chat-metrics-shadow);overflow:hidden}.chat-metrics-section h3,.chat-panel h3{margin:0;font-size:18px;font-weight:700;color:var(--chat-metrics-text)}.chat-metrics-section>h3{padding:18px 20px 14px;border-bottom:1px solid var(--chat-metrics-border)}.chat-table-wrap{width:100%;overflow-x:auto}.chat-intents-table,.chat-table{width:100%;min-width:640px;border-collapse:collapse}.chat-intents-table thead th,.chat-table thead th{background:#f8fafc;color:var(--chat-metrics-text-muted);font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;text-align:left;padding:14px 16px;border-bottom:1px solid var(--chat-metrics-border);white-space:nowrap}.chat-intents-table tbody td,.chat-table tbody td{padding:14px 16px;font-size:14px;color:var(--chat-metrics-text-soft);border-bottom:1px solid #edf2f7;vertical-align:middle;background:#fff}.chat-intents-table tbody tr:hover,.chat-table tbody tr:hover,.chat-intents-table tbody tr:hover td,.chat-table tbody tr:hover td{background:#fafcff}.chat-intents-table tbody tr:last-child td,.chat-table tbody tr:last-child td{border-bottom:0}.chat-empty-state{padding:18px 20px 22px;color:var(--chat-metrics-text-muted);font-size:14px;line-height:1.6}.chat-panel{padding:20px}.chat-panel p{margin:0 0 14px;color:var(--chat-metrics-text-soft);line-height:1.6}.chat-status-note{margin-top:8px;font-size:13px;color:var(--chat-metrics-text-muted)}.chat-table-wrap::-webkit-scrollbar{height:8px}.chat-table-wrap::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:999px}@media(max-width:1440px){.chat-stats-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:1080px){.chat-stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.metrics-topbar h2{font-size:28px}}@media(max-width:768px){.chat-metrics-page{padding:18px;border-radius:18px}.metrics-topbar{gap:14px;margin-bottom:16px}.metrics-topbar h2{font-size:24px}.metrics-topbar p{font-size:13px}.chat-stats-grid{grid-template-columns:1fr;gap:14px}.chat-stat-card{min-height:auto;padding:16px;border-radius:16px}.chat-stat-value{font-size:30px}.chat-refresh-btn{width:100%;justify-content:center}.chat-metrics-section>h3{padding:16px 16px 12px}.chat-panel,.chat-empty-state{padding:16px}.chat-intents-table,.chat-table{min-width:560px}}.metrics-inline-error{padding:10px 12px;border:1px solid #f3c7c7;border-radius:10px;background:#fff4f4;color:#b42318;font-size:14px;font-weight:500}.metrics-topbar-controls{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.metrics-filter-chip{display:inline-flex;align-items:center;min-height:38px;padding:0 12px;border:1px solid #e3e8ef;border-radius:999px;background:#fff;font-size:13px;color:#344054}.metrics-sync-row{margin:10px 0 18px;font-size:13px;color:#667085}.metrics-root{width:100%}.metrics-switch-btn{padding:10px 18px;border-radius:10px;border:1px solid #e2e8f0;background:#fff;font-weight:600;cursor:pointer;transition:.2s}.metrics-switch-btn:hover{background:#f1f5f9}.metrics-switch-btn.active{background:#7249c3;color:#fff;border-color:#7249c3}.metrics-content,.metrics-root{width:100%}.metrics-switcher{display:flex;gap:10px;margin-bottom:20px}.metrics-content{width:100%}.outbound-page{padding:24px;background:#f6f7fb;min-height:100vh;color:#182033}.outbound-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:20px}.outbound-header h1{margin:0 0 6px;font-size:28px;line-height:1.1}.outbound-header p{margin:0;color:#6b7280;font-size:14px}.outbound-header-actions{display:flex;gap:10px}.primary-btn,.secondary-btn,.danger-btn,.outbound-search button,.bulk-bar-actions button,.row-actions button,.pagination-actions button{border:0;border-radius:12px;padding:10px 14px;font-size:14px;font-weight:600;cursor:pointer;transition:.2s ease}.primary-btn:hover{transform:translateY(-1px);filter:brightness(.98)}.secondary-btn{background:#eef2f7;color:#182033}.danger-btn{background:#ffe3e3;color:#b42318}.outbound-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:16px;flex-wrap:wrap}.outbound-search{display:flex;gap:10px;flex:1;min-width:280px}.outbound-search input,.outbound-filters select,.form-field input,.form-field select,.form-field textarea{width:100%;border:1px solid #d9dfeb;background:#fff;border-radius:12px;padding:12px 14px;font-size:14px;outline:none}.outbound-search input:focus,.outbound-filters select:focus,.form-field input:focus,.form-field select:focus,.form-field textarea:focus{border-color:#ff7a00;box-shadow:0 0 0 3px #ff7a001f}.outbound-search button{background:#182033;color:#fff;white-space:nowrap}.outbound-filters{width:220px}.bulk-bar{background:#fff3e8;border:1px solid #ffd3ad;border-radius:16px;padding:14px 16px;margin-bottom:16px;display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.bulk-bar-left{color:#7a3b00}.bulk-bar-actions{display:flex;gap:10px;flex-wrap:wrap}.bulk-bar-actions button{background:#fff;color:#182033;border:1px solid #e7d2bf}.bulk-bar-actions .danger-btn{background:#b42318;color:#fff;border-color:#b42318}.outbound-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:16px}.stat-card{background:#fff;border:1px solid #e8ecf4;border-radius:18px;padding:18px;box-shadow:0 10px 24px #1018280d}.stat-label{display:block;color:#6b7280;font-size:13px;margin-bottom:8px}.stat-value{font-size:26px;font-weight:700;color:#182033}.outbound-error{background:#fff0f0;border:1px solid #ffc9c9;color:#b42318;border-radius:14px;padding:12px 14px;margin-bottom:16px}.outbound-table-card{background:#fff;border:1px solid #e8ecf4;border-radius:18px;box-shadow:0 10px 24px #1018280d;overflow:hidden}.table-wrap{width:100%;overflow-x:auto}.outbound-table{width:100%;border-collapse:collapse;min-width:980px}.outbound-table thead th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:#667085;background:#f8fafc;border-bottom:1px solid #e8ecf4;padding:14px 16px}.outbound-table tbody td{padding:16px;border-bottom:1px solid #eef2f7;vertical-align:middle;font-size:14px}.outbound-table tbody tr:hover{background:#fcfcfd}.name-cell{display:flex;flex-direction:column;gap:4px}.name-cell strong{font-size:14px;color:#182033}.name-cell span{font-size:12px;color:#98a2b3}.status-badge{display:inline-flex;align-items:center;border-radius:999px;padding:6px 10px;font-size:12px;font-weight:700;text-transform:capitalize}.status-new{background:#ecfdf3;color:#027a48}.status-queued{background:#eff8ff;color:#175cd3}.status-calling{background:#fff7ed;color:#c2410c}.status-called{background:#f4f3ff;color:#6d28d9}.status-failed{background:#fff1f3;color:#be123c}.status-do_not_call{background:#f2f4f7;color:#344054}.row-actions{display:flex;gap:8px;flex-wrap:wrap}.row-actions button{background:#eef2f7;color:#182033}.row-actions .danger-btn{background:#ffe3e3;color:#b42318}.table-empty{text-align:center;padding:28px!important;color:#6b7280}.table-footer{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:14px 16px;background:#fcfcfd;flex-wrap:wrap}.pagination-actions{display:flex;gap:10px}.pagination-actions button{background:#eef2f7;color:#182033}.pagination-actions button:disabled,.bulk-bar-actions button:disabled,.primary-btn:disabled,.secondary-btn:disabled,.danger-btn:disabled{opacity:.6;cursor:not-allowed}.modal-backdrop{position:fixed;inset:0;background:#0f172a73;display:flex;align-items:center;justify-content:center;padding:20px;z-index:2000}.modal-card{width:min(760px,100%);background:#fff;border-radius:20px;box-shadow:0 24px 60px #10182840;overflow:hidden}.modal-header{display:flex;align-items:center;justify-content:space-between;padding:18px 20px;border-bottom:1px solid #eef2f7}.modal-header h2{margin:0;font-size:20px}.modal-close{border:0;background:transparent;font-size:28px;cursor:pointer;color:#667085}.contact-form{padding:20px}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.form-field{display:flex;flex-direction:column;gap:8px}.form-field label{font-size:13px;font-weight:600;color:#344054}.form-field-full{grid-column:1 / -1}.form-field textarea{resize:vertical;min-height:120px}.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:20px}@media(max-width:980px){.outbound-stats{grid-template-columns:1fr}}@media(max-width:768px){.outbound-page{padding:16px}.outbound-header{flex-direction:column;align-items:stretch}.outbound-header-actions,.outbound-header-actions .primary-btn{width:100%}.outbound-toolbar{flex-direction:column;align-items:stretch}.outbound-search{min-width:auto;flex-direction:column}.outbound-filters{width:100%}.bulk-bar{flex-direction:column;align-items:stretch}.bulk-bar-actions{width:100%}.bulk-bar-actions button{flex:1 1 auto}.form-grid{grid-template-columns:1fr}.modal-actions{flex-direction:column}.modal-actions button{width:100%}}.upload-btn{display:inline-flex;align-items:center;justify-content:center;border-radius:12px;padding:10px 14px;font-size:14px;font-weight:600;cursor:pointer;background:#182033;color:#fff;transition:.2s ease}.upload-btn:hover{transform:translateY(-1px);filter:brightness(.98)}.preview-modal-card{width:min(1100px,100%)}.preview-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;padding:20px 20px 0;color:#344054;font-size:14px}.preview-controls{padding:16px 20px;display:flex;gap:12px;align-items:center;flex-wrap:wrap}.preview-controls label{font-size:14px;font-weight:600;color:#344054}.preview-controls select{border:1px solid #d9dfeb;background:#fff;border-radius:12px;padding:10px 12px;font-size:14px}.preview-table-wrap{max-height:420px;overflow:auto;margin:0 20px 20px;border:1px solid #eef2f7;border-radius:16px}@media(max-width:768px){.preview-summary{grid-template-columns:1fr}}.workflow-page{padding:24px;background:#f6f7fb;min-height:100vh;color:#1d2433}.workflow-header{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:20px}.workflow-title{margin:0 0 6px;font-size:28px;font-weight:700;letter-spacing:-.02em}.workflow-subtitle{margin:0;color:#667085;font-size:14px;line-height:1.5;max-width:760px}.workflow-header-actions{display:flex;gap:10px;flex-wrap:wrap}.workflow-grid{display:grid;gap:18px;margin-bottom:18px}.workflow-grid-single{grid-template-columns:1fr}.workflow-card{background:#fff;border:1px solid #e8ebf2;border-radius:18px;box-shadow:0 10px 30px #1018280f;padding:20px}.workflow-card-header{margin-bottom:18px}.workflow-card-header h2{margin:0;font-size:18px;font-weight:700}.workflow-card-header-space{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:18px}.workflow-card-subtext{margin:6px 0 0;color:#667085;font-size:13px}.workflow-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.workflow-field{display:flex;flex-direction:column;gap:8px}.workflow-field-full{grid-column:1 / -1}.workflow-field label{font-size:13px;font-weight:600;color:#344054}.workflow-field input,.workflow-field select{width:100%;height:42px;border:1px solid #d7ddea;border-radius:12px;padding:0 14px;font-size:14px;color:#1d2433;background:#fff;outline:none}.workflow-field input:focus,.workflow-field select:focus{border-color:#ff7a00;box-shadow:0 0 0 3px #ff7a001f}.workflow-field input:disabled{background:#f7f8fb;color:#667085}.workflow-toggle-row{display:flex;align-items:center;gap:12px}.workflow-toggle{width:56px;height:32px;border:none;border-radius:999px;padding:4px;position:relative;cursor:pointer;transition:.2s ease;background:#d0d5dd}.workflow-toggle.is-on{background:#ff7a00}.workflow-toggle-knob{width:24px;height:24px;display:block;border-radius:50%;background:#fff;transition:transform .2s ease;transform:translate(0)}.workflow-toggle.is-on .workflow-toggle-knob{transform:translate(24px)}.workflow-toggle-label{font-size:14px;font-weight:600}.workflow-day-list{display:flex;flex-wrap:wrap;gap:8px}.workflow-day-chip{border:1px solid #d7ddea;background:#fff;color:#344054;border-radius:999px;padding:9px 14px;font-size:13px;font-weight:600;cursor:pointer;transition:.2s ease}.workflow-day-chip.active{background:#ff7a001a;border-color:#ff7a00;color:#c85f00}.workflow-help-text{color:#667085;font-size:12px}.workflow-btn{height:42px;border:none;border-radius:12px;padding:0 16px;font-size:14px;font-weight:700;cursor:pointer;transition:.2s ease}.workflow-btn:disabled{opacity:.65;cursor:not-allowed}.workflow-btn-primary{background:#ff7a00;color:#fff}.workflow-btn-primary:hover:not(:disabled){transform:translateY(-1px)}.workflow-btn-secondary{background:#eef2f7;color:#344054}.workflow-alert{border-radius:14px;padding:12px 14px;margin-bottom:16px;font-size:14px;font-weight:600}.workflow-alert-error{background:#fef3f2;color:#b42318;border:1px solid #fecdca}.workflow-alert-success{background:#ecfdf3;color:#027a48;border:1px solid #abefc6}.workflow-empty{border:1px dashed #d0d5dd;border-radius:14px;padding:20px;text-align:center;color:#667085;font-size:14px;background:#fafbfc}.workflow-window-list{display:flex;flex-direction:column;gap:14px}.workflow-window-card{border:1px solid #e8ebf2;border-radius:16px;padding:16px;background:#fbfcfe}.workflow-window-top{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px}.workflow-window-title{font-size:15px;font-weight:700;color:#101828}.workflow-window-id{font-size:12px;color:#667085;margin-top:4px;word-break:break-word}.workflow-delete-btn{border:none;background:#fff1f3;color:#c01048;border-radius:10px;height:36px;padding:0 12px;font-size:13px;font-weight:700;cursor:pointer}.workflow-loading{font-size:15px;color:#667085}@media(max-width:700px){.workflow-page{padding:16px}.workflow-header{flex-direction:column;align-items:stretch}.workflow-header-actions{width:100%}.workflow-header-actions .workflow-btn{flex:1}.workflow-form-grid{grid-template-columns:1fr}.workflow-card-header-space,.workflow-window-top{flex-direction:column;align-items:stretch}}.loan-officer-page{padding:24px;background:#f6f7fb;min-height:100vh;color:#1f2937}.loan-officer-header{margin-bottom:24px}.loan-officer-header h2{margin:0 0 8px;font-size:28px;font-weight:700}.loan-officer-header p{margin:0;color:#6b7280}.loan-officer-grid{display:grid;grid-template-columns:1fr 1.2fr;gap:20px;margin-bottom:20px}.loan-officer-card{background:#fff;border:1px solid #e5e7eb;border-radius:18px;padding:20px;box-shadow:0 8px 24px #0f172a0f}.loan-officer-card h3{margin:0 0 16px;font-size:20px;font-weight:700}.loan-officer-form{display:grid;gap:14px}.form-group{display:grid;gap:6px}.form-group label{font-size:14px;font-weight:600;color:#374151}.form-group input{width:100%;padding:12px 14px;border:1px solid #d1d5db;border-radius:12px;font-size:14px;outline:none;transition:.2s ease;box-sizing:border-box}.form-group input:focus{border-color:#ff7a00;box-shadow:0 0 0 3px #ff7a001f}.form-actions{display:flex;gap:10px;margin-top:8px}.primary-btn,.secondary-btn,.edit-btn,.delete-btn{border:none;border-radius:12px;padding:10px 14px;font-size:14px;font-weight:600;cursor:pointer;transition:.2s ease}.primary-btn{background:#ff7a00;color:#fff}.primary-btn:hover{opacity:.92}.secondary-btn{background:#eef2f7;color:#1f2937}.edit-btn{background:#eff6ff;color:#1d4ed8}.delete-btn{background:#fef2f2;color:#dc2626}.card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px}.card-head span{font-size:13px;color:#6b7280}.officer-list{display:grid;gap:14px}.officer-item{display:flex;justify-content:space-between;gap:16px;padding:16px;border:1px solid #e5e7eb;border-radius:14px;background:#fafafa}.officer-info h4{margin:0 0 6px;font-size:17px}.officer-info p{margin:0 0 10px;color:#6b7280;font-size:14px}.officer-info a{display:inline-block;margin-right:14px;margin-bottom:8px;color:#ff7a00;text-decoration:none;font-size:14px;font-weight:600}.officer-actions{display:flex;flex-direction:column;gap:10px;min-width:88px}.preview-card{margin-bottom:20px}.preview-box{padding:18px;border:1px dashed #d1d5db;border-radius:14px;background:#fcfcfd}.preview-box p{margin-top:0}.preview-box ul{padding-left:20px;margin-bottom:0}.preview-box li{margin-bottom:14px}.preview-box a{color:#ff7a00;text-decoration:none;font-weight:600}.html-output{width:100%;min-height:260px;border:1px solid #d1d5db;border-radius:14px;padding:14px;font-family:Consolas,Monaco,monospace;font-size:13px;resize:vertical;box-sizing:border-box;background:#fbfbfc}.small-btn{padding:8px 12px;font-size:13px}@media(max-width:980px){.loan-officer-grid{grid-template-columns:1fr}.officer-item{flex-direction:column}.officer-actions{flex-direction:row;min-width:auto}}@media(max-width:640px){.loan-officer-page,.loan-officer-card{padding:16px}.form-actions{flex-direction:column}.primary-btn,.secondary-btn,.edit-btn,.delete-btn{width:100%}}.loan-officer-alert{margin-bottom:16px;padding:12px 14px;border-radius:12px;font-size:14px;font-weight:600}.loan-officer-alert.error{background:#fef2f2;color:#b91c1c;border:1px solid #fecaca}.loan-officer-empty{padding:18px;border:1px dashed #d1d5db;border-radius:14px;background:#fcfcfd;color:#6b7280;font-size:14px}.checkbox-row{margin-top:4px}.checkbox-label{display:flex;align-items:center;gap:10px;font-size:14px;font-weight:600;color:#374151}.checkbox-label input{width:auto}*{box-sizing:border-box;margin:0;padding:0}body{font-family:Inter,system-ui,sans-serif;background:#f5f7fb;color:#1f2937}#root{height:100vh}